Terms and Conditions

1. Who we are

TubeMarq (the “Service”) is provided by [Company legal name] (Ideias Tecnológicas), [Registered address], Portugal, tax number [NIF] (“we”, “us”). The Service consists of the TubeMarq browser extension (the “Extension”), this website, and the optional account and synchronisation features (“Sync”). You can reach us at support@example.com or through our contact form.

2. Acceptance

By installing the Extension, creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. These Terms, together with the Privacy Policy and the order confirmation for any subscription, are the whole agreement between us about the Service.

3. What you get

• The Extension, free and without an account: it keeps a watch list of up to 10 videos in your browser, resumes each one where you stopped, and stores all of that on your own device.
• Sync, with an account: the same list on every Chrome you sign in to. New accounts include a 14-day free trial; after that Sync needs a subscription at 12.99 € / year.

The Extension is an independent product. It is not affiliated with, endorsed by or sponsored by YouTube or Google, and your use of YouTube remains subject to Google’s own terms. Because the Extension reads pages YouTube serves, changes on YouTube’s side can stop parts of it working until we adapt.

4. Accounts

• You must be at least 16 years old, or the minimum age of digital consent in your country if that is lower, to create an account.
• Give an email address you control, and keep your password confidential. You are responsible for what happens under your account.
• Tell us promptly at support@example.com if you think someone else has got into it.
• One account is for one person. Do not share credentials.

5. Subscription, trial and payment

• The trial ends by itself. We ask for no payment details to start it and it never turns into a paid subscription on its own. When it ends, Sync stops and the Extension carries on working locally until you choose to subscribe.
• Price. Sync costs 12.99 € / year, charged in advance for the whole period. Prices include VAT where it applies, and the amount for your country is shown before you confirm and again on the invoice.
• Renewal. The subscription renews automatically each year at the price then in force, until you cancel. We email you before each renewal.
• Payment. Payments are processed by Stripe. We never see or store your card details.
• Cancelling. Cancel at any time from the account page. Sync stays on until the end of the period you have already paid for, and is not renewed. We do not refund part-periods, except under section 6.
• Price changes. We may change the price for future periods with at least 30 days’ notice by email. The new price applies from your next renewal, and you can cancel before it takes effect. If you do nothing, the renewal goes ahead at the new price.
• Failed payment. If a renewal fails, Stripe retries it. If it keeps failing we may suspend Sync; the Extension keeps working locally and your synced list waits for you until the account is deleted.

6. Ending the agreement

6.1 Your right of withdrawal

If you are a consumer in the European Union you may withdraw from a new subscription within 14 days of concluding the contract, without giving a reason and without penalty. Tell us by any clear statement — an email to support@example.com from the account’s address is enough, and you may use the model withdrawal form in Annex I(B) of Directive 2011/83/EU if you prefer. We refund you within 14 days of being told, by the means you paid with. Where you asked us to start Sync during those 14 days, we may keep an amount in proportion to what you used before withdrawing.

6.2 Closing your account

You can delete your account at any time from Account → Settings, or by asking us at support@example.com. Deleting it cancels any live subscription immediately and erases your account and your synced list from our servers. It does not refund the remaining part of a period already paid for, so if you only want to stop the renewal, cancel instead of deleting. The watch list held inside the Extension on each of your devices is untouched — remove the Extension to clear that. Invoices we are obliged to keep survive deletion, as the Privacy Policy explains.

6.3 Suspension or termination by us

We may suspend or close an account that breaches section 8, that is being used unlawfully, or whose payment has failed repeatedly. Unless the law or the seriousness of the breach prevents it, we will warn you first, say why, and give you a reasonable chance to put it right. If we close a paid account for a reason that is not your fault, we refund the unused part of the period.

7. Your content and our rights

Your watch list is yours. We claim no ownership of it, we use it only to provide the Service as described in the Privacy Policy, and you can take a copy at any time from Account → Settings → Export my data. You grant us only the permission we need to store and transmit it so that Sync can work, for as long as your account exists.

We keep all rights in the Service itself — the Extension, this website, our name and logo. Subscribing buys you a personal, non-exclusive, non-transferable right to use the Service while your subscription lasts, nothing more.

8. Acceptable use

You agree not to interfere with the Service or its infrastructure, try to reach other users’ data, circumvent the limits on a free account, reverse engineer the server components, resell access, or use the Service in breach of applicable law or of YouTube’s terms.

9. What we promise about the Service

We must supply a Service that matches this description and works as you can reasonably expect. That duty is a legal one and we do not limit it: as a consumer in the EU you have a statutory guarantee of conformity for digital content and services — in Portugal under Decree-Law 84/2021 — which applies throughout the period you are subscribed, and we are liable for any lack of conformity during it. If the Service does not conform, tell us and you may require it to be brought into conformity, a proportionate price reduction, or termination, in the order and on the conditions the law lays down.

Beyond that, we aim to keep Sync available but cannot promise uninterrupted operation: maintenance, outages at our providers, and changes on YouTube’s side all happen. Nothing in this section affects your rights under section 9’s first paragraph.

10. Changes to the Service

We may improve or adjust the Service. Where a change goes beyond what is needed to keep it conforming — a new feature, a feature removed — we will only make it for a valid reason, at no extra cost to you, and we will tell you in advance. If such a change negatively affects how you access or use Sync, other than to a minor degree, you may terminate free of charge within 30 days of being told and we will refund the unused part of your period. If we discontinue Sync altogether, we will notify subscribers and refund the unused part of any prepaid period.

11. Liability

We are liable to you for loss we cause by breaking this agreement or by failing to use reasonable care, where that loss is a foreseeable result of the failure. Where the law allows us to limit it, our total liability for all claims arising in any 12-month period is capped at the amount you paid us for the Service in that period.

We do not limit or exclude our liability for death or personal injury caused by our negligence, for fraud, for wilful misconduct or gross negligence, or for anything else the law does not let us limit. Nor does anything here affect the statutory rights you have as a consumer, including those in section 9.

One practical warning: the watch list held only inside the Extension on your own device is not backed up by us and we cannot recover it. Turn on Sync, or export your data, if losing it would matter to you.

12. Events outside our control

Neither of us is liable for failing to meet these Terms because of something genuinely outside our control — an outage at a major provider, a network failure, a natural event, war, or a change in law. If such an event stops us providing Sync for more than 30 days in a row, either of us may end the subscription and we will refund the unused part of your period.

13. Complaints and disputes

Please write to support@example.com first — most things are quickest to fix that way. If we cannot resolve it between us, as a consumer you can use the Livro de Reclamações Eletrónico, or refer the dispute to the consumer arbitration entity we are bound by, the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC). Using these routes is your choice and does not take away your right to go to court.

14. Governing law and jurisdiction

These Terms are governed by the law of Portugal. If you are a consumer resident in another EU country, you keep the protection of the mandatory rules of your own country’s law, and you may bring proceedings in the courts where you live.

15. Other terms

• Severability. If a court finds any clause unenforceable, the rest stays in force.
• No waiver. If we do not enforce something straight away, we do not lose the right to enforce it later.
• Assignment. You may not transfer your account to someone else. We may transfer this agreement if the business is sold or reorganised, provided your rights are not reduced; we will tell you beforehand and you may close your account if you would rather not continue.

16. Changes to these Terms

We may update these Terms. We will announce material changes by email or on this page at least 30 days before they take effect. If you do not accept a change, you may close your account before it applies; for a paid subscription we will refund the unused part of the period. Changes that only correct a typo or reflect a change in law may take effect immediately.